Category: Process Improvement

Do you remember a time when an unexpected emergency took place, and you rallied the team to get through the crisis? We all have “war stories” to share. Overcoming adversity is something we take pride in. And don’t we usually value those leaders and employees who have the ability to effectively “put out fires?” The […]

“Those who most resist change are those who are most capable in the current process.” I don’t remember where I first heard this, but it’s true. Think about the last time you tried to implement a process or system change in your organization. Who were the biggest resistors? Isn’t it easier to maintain the status […]

Also known as Rapid Improvement Teams or Kaizen Blitz, Kaizen Events are one of the activities that American companies love to organize when they need to tackle a specific problem. They are structured, and dedicated team projects to improve a specific performance or area. Although these events often lead to measurable results, such as improvement […]

Early in my career of helping organizations improve their operations, I learned that all organizations are either “green and growing, or ripe and rotting”.  There is no in between.  In today’s competitive environment, an organization must continuously strive to improve, or risk falling behind the competition. Almost every organization will take action to improve performance […]

My very first working day in the United States started with a conference about Millennials: it was October 2018 and several local companies gathered in order to discuss how to retain and motivate this generation of people that is rejecting the status quo. Being a 27-year-old process improvement consultant, I quickly discovered that the conference […]